Who we are
RIVERHAUS is a wellness, movement and kitchen at 12 Rivergum Wharf, Murray Bridge SA 5253. Questions about this policy go to hello@riverhaus.au or (08) 8540 2210.
How we use it
We use this information to confirm classes and rooms, keep your membership current, reply to enquiries, take kitchen and shop orders, and keep the site working. We do not sell personal information or pass it to anyone for their marketing.
We may share what we must with payment providers, email tools and hosts that run the site for us, and with a practitioner or instructor when it is needed to look after you on the floor or in a room.
Cookies
The site uses cookies to keep you signed in, remember a cart, and understand which pages are used. You can block cookies in your browser. Some parts of the site, including member login and checkout, will not work properly without them.
What we collect
We collect what you give us so we can run the building:
- Name, email, phone and the message on an enquire or booking form
- Member login details, class history and membership status
- Health notes you choose to share for classes or treatment rooms
- Kitchen orders, gift card purchases and shop addresses
- Basic site logs such as browser type, pages viewed and the time of a visit
How long we keep it
Booking and member records stay for as long as you use the studio, then for a short period after you close the account so we can finish any open questions. Enquire messages are kept while we need them to reply. You can ask us to delete what we hold, unless we have to keep it for tax or safety reasons.
Your choices
You can ask for a copy of what we hold, ask us to correct it, or ask us to remove it. Write to hello@riverhaus.au and we will come back to you.